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  • Who am I working with?
    You are working directly with me, Bill. I also have a website team that helps with SEO (Search Engine Optimization), content and editing. But you will be dealing with me - I think that will be a good thing!
  • How long have you been in business?
    I have been designing for 25 years - 15 of those as a project manager in a Graphic Design and Production company. I have been on my own as Bill-O-Vizion since 2015.
  • Why should I hire you?
    Because I’m creative, I'm smart and, by golly, people like me. No, really...when you use me, you get an artist, graphic designer and craftsperson all in one. As they say in show business, the 'triple threat'. We can create whatever you need to get your business seen. Branding, illustrations, or even wrap a building!
  • Do you have a warranty?
    I guarantee our website content for 30 days. After that we charge a per hour fee for any changes you want. But don't worry! We have an approval process. Please keep in mind that it can take some time for our changes to be seen by Google search. We cannot guarantee web traffic or sales, but we do our best to make it happen.
  • Can you send me a few ideas for my project before I say yes?
    No, sorry. But please look at my portfolio or send me a website you like for ideas. Look at the work flow question below to understand the steps of building a site.
  • How long does it take to create a website?
    Take a look at the web flow question below. See how the process works. Each website is unique so it depends on what you want. Each bell and whistle takes time. The basic package is simple, so it takes the least time. Rush charges are available.
  • What happens to my website if you do not host it?
    I will do my best to turn over to you any files, images, text, etc. that are used on your site. I take seriously ethics and professionalism, so I promise to never leave you hanging!
  • What happens to the domain if you skip town?
    Well, I've got 3 kids, 2 dogs, 2 cats, 2 parakeets and 4 chickens. And a mortgage! So we will say I'm strongly entrenched in staying put and taking care of you. But let's say aliens come and whisk me away. The rest of the Bill-O-Vizion team can pick up where I left off and keep you going until the aliens bring me back!
  • What is your work flow process?
    Whether its for a website or other projects, we start with an interview - a conversation by phone, zoom, or even emails. Once we get your goal in mind, we will present an estimate. Once that is approved by you, we will start with concepts - look and feel and the overall structure. That prep time is crucial to stay in budget and make sure all the bases are covered. Once we approve the concept, we will start executing. You'll get a chance to review the final before we hit the big "GO" button - whether that's go live on the web, hit 'print', or light the fireworks!
  • How do I pay?
    We usually get a 50% deposit to get started. And 50% before we go live or send you your product. Some products require full payment before work is started. We will send you a link and explain our work with an estimation for you to approve. For payment, you can pay through the site. We accept Visa. We do not barter for eggs (as I mentioned above we already have 4 chickens).
  • How will I be billed?
    We have yearly, monthly, and quarterly payments available for recurring services. If you are paying for a one-time service like artwork or web design, we require a deposit (depending on the final cost) and the balance is due upon completion. If you are purchasing a product, like business cards, etc., we require payment in full.
  • What if I need it fast?
    We absolutely know that meeting deadlines can mean your livelihood! We will do our level best to get you on the front burner. But if you need us to drop what we're doing to get you set in a rush, expediting fees may apply. Websites are all different, so the rush fee will be estimated accordingly. We will always discuss with you first. See the web work flow for the process.
  • What else do you do?
    Whatever you look at, we can usually make. That may sound funny, but it's true. "Visual communication" is a broad term! It encompasses "whatever you look at" in order to get your brand, message, or vibe across. You name it, we can do it. That is how we got the name Bill-O-Vizion. Whatever you envizion, we can bring it to life! Take a look at the samples of our work and see what we've been up to.
  • Do you really wear bow ties?
    Yes I do! I own over 40 bow ties. I prefer the ones you actually tie. But, I do have a few clip- on ones, those are usually gifts and have neat prints on them!
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